“They’ll Come Running” 30-Day Performance Guarantee
Our Commitment to Excellence
At FREQ™, we're not just offering a product; we're making a promise. Experience the game-changing power of the FREQ™ Ultrasonic Game Call. If, within 30 days, it doesn't bring the wild running to you, we stand by our commitment to buy it back.
Our Guarantee
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30-Day Trial: From the day you receive your FREQ™ Ultrasonic Game Call, you have 30 days to test it out in the field.
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Performance Metrics: If you don’t experience:
- More successful stands
- Aggressive animal responses
- Fewer hang-ups and warning barks
We want to know.
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Return: If the FREQ™ Ultrasonic Game Call doesn’t live up to these promises, simply initiate a return, and we’ll buy it back from you.
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How to Return
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Initiate a Return: Contact our customer service team via phone (325)-396-4572 to initiate a return and obtain a return authorization number.
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Pack the Product: Ensure the product is in its original condition with all accessories and packaging.
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Ship It Back: Package the call and ship (at your own expense) to this address 580 North Work Street, Falconer NY, 14733 via USPS or UPS.
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Receive Your Refund: Once we receive and inspect the product, we’ll process your refund. Please allow 10 business days for the refund to reflect in your account.
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Terms and Conditions:
- The guarantee is valid only for purchases made directly from FREQCALLS.com or authorized dealers.
- The product must be returned in its original condition with all included accessories.
- Shipping and handling charges are non-refundable.
- This guarantee is limited to one return per customer.
For any further questions or clarifications, please contact our support team.